Over the years, local family roofing business Dalton Roofing have had many causes for celebration.
In the year 2000 they won the Consumers’ Choice Gold Award for Roofing Services, as voted for by their customers, they have enjoyed more than 20 years in business, and proprietor Philip Dalton was once president of the Federation of Master Builder’s Sheffield branch.
So what is the secret behind their success? Phil believes the answer is simple: good old fashioned customer service. “Not everyone wants a quick fix by someone who won’t be around if things go wrong”, Phil says. “Many want the security of a name they know and trust.”
That gap in the domestic market with bigger firms only wanting big jobs proved to be fertile ground for the business in 1990 when Philip first set it up. And this is still the case today, probably in part due to the fact that Philip has stayed true to his roots and still works on the roofs himself. Phil’s son Daniel now joins him on the roofs!
And while the domestic market has remained the main focus of Dalton Roofing’s business, they also carry out commercial work. Again the same principle of professionalism and transparency applies to corporate customers – most of them do not want to cut corners by employing some faceless organisation. They would rather build a long-term business relationship with a trustworthy supplier with a good reputation. As a result, Dalton Roofing has remained popular with both residential and commercial customers, and will hopefully continue to do so for many years to come!
We not only install, repair and inspect roofs, but we also offer a comprehensive property repairs solution in Sheffield, Rotherham, Chesterfield and The Peak District. Please call us on 0114 2799 799 for more information, or visit the Dalton Roofing website.